Are you hearing hiss or static on your Go XLR? Learn the causes of electromagnetic interference (EMI) and USB conflicts, along with detailed inspection steps: optimize placement, check the USB 2.0 port and power settings to achieve the cleanest, most stable audio quality for streaming and podcasting.
Check Go XLR Placement
Go XLR can be affected by nearby electronic devices. Do the following:
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Place the Go XLR in a separate location, away from other electronic equipment.
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Keep cables tidy and avoid overlapping or tightly twisting them.
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If changing the placement reduces noise, the cause is likely electromagnetic interference (EMI) in the working area.
Remove Other USB and Electronic Devices
To rule out conflicts, try:
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Disconnect other USB devices such as Camlink, USB hubs, USB microphones, LED lights, etc.
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Temporarily remove accompanying electronics like cameras and lighting.
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Minimize the setup to isolate the exact cause.
Check Settings and USB Ports
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Connect the Go XLR directly to a USB 2.0 port on the motherboard.
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Check Device Manager to ensure USB Power Save (USB power saving) is disabled.
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Try a different USB cable and route the cable to avoid overlapping with power cables or other signal lines.
Check Power Supply and Outlets (Except Go XLR Mini)
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Try plugging the Go XLR into a different outlet or use a different power cable if possible.
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Avoid sharing long power strips or multi-outlet power boards with many devices, as they can introduce power-related noise.
Test with Alternate Devices and Cables
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Use a different microphone to check whether the interference persists.
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If using a 2-PC setup, try swapping Line In, Line Out, or XLR cables.
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Connect the Go XLR to another computer to determine whether the issue is caused by the device or the current system.
Update BIOS and Determine the Scope of the Interference
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Check for and update your computer’s BIOS to improve system stability.
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Determine whether the noise appears on all outputs (Stream/Chat) or only on a specific output (for example, headphones). This information is crucial for narrowing down the cause.
When to Contact Technical Support
If you have tried all the above STEPS and the issue remains unresolved, submit a support ticket via the Music Tribe Community Portal. When you file the request, prepare:
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Detailed results from each test you performed.
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Full computer configuration/specifications.
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A description of the noise behavior: continuous or intermittent.
Conclusion
Go XLR is a powerful dedicated device for streaming and podcasting. Noise and interference usually originate from external factors such as electromagnetic interference, USB conflicts, power issues, or cables. By following the step-by-step checks above, you can quickly identify the root cause and resolve it to ensure the cleanest, most stable audio quality for your work.