Neumann is a German high-end studio microphone brand with extremely strict technical and quality control standards. Therefore, Neumann’s service network is centrally managed worldwide. According to Neumann’s regulations, only one official authorized service center is appointed in each country. In Vietnam, Hoàng Bảo Khoa is the officially authorized Neumann service center.
Regulations of Neumann Authorized Service Centers
Neumann does not operate multiple service centers within the same country in order to ensure repair quality and consistency of equipment performance after servicing.
- Each country is assigned only one Neumann-authorized service center; however, not every country has a service center, as authorization is granted only to units that fully meet Neumann’s technical standards
- Inspection and repair procedures strictly follow Neumann’s global technical standards
- All replacement parts must be genuine Neumann components or officially approved by the manufacturer
The Authorized Neumann Service Center in Vietnam: Hoàng Bảo Khoa
In Vietnam, Hoàng Bảo Khoa is the only service provider officially authorized by Neumann.
- Receiving and servicing Neumann Microphones in accordance with the manufacturer’s technical standards
- Ensuring original sound characteristics and equipment structure are preserved after servicing
- Clear, transparent service procedures that fully comply with Neumann’s warranty policies
Centralizing warranty service at a single authorized center allows Neumann to maintain strict quality control and protect user benefits.
Why Neumann Products Should Be Serviced by an Authorized Center

Neumann microphones feature complex internal structures, high sensitivity, and require precise technical handling during the servicing process.
- Incorrect repair techniques may alter the Microphone’s tonal characteristics
- Non-standard components directly affect recording quality
- Authorized servicing ensures long-term stability and reliable operation
Choosing an official Neumann service center is the safest way to protect the sound quality and long-term value of Neumann Microphones.