FAQs

If you have one of the newer MacBook’s in which there is no longer a standard USB port built in, you will need to purchase a USB type C to A adaptor pictured below:

Why does my Windows 10 PC recognize it in the USB connection but not in audio devices?

Unfortunately there is a compatibility issue between our X-Touch control surface and the Series 3 AMD Ryzen Boards and processors. This has been reported t our RCA team for investigation.

Here are some simple step by step instructions on how to save and load scenes and show files within the X32 internal memory or an external USB thumb drive.

How can I test if my AES50 ports are working?

Please Navigate to: http://www.tracktion.com/

Before you begin make sure you have the latest Drivers and Firmware installed which are downloadable from our website here: www.behringer.com/EN/Products/FCA1616.aspx(click the Downloads tab and scroll down).

It is possible to calibrate certain aspects of your Deepmind from the "System settings" menu. To get to the system Settings, Press the "GLOBAL" button until you arrive at this menu, and towards the bottom you should see the "CALIBRATE" option.

X-TOUCH - How do I enter the Self Test Mode?

Unfortunately no.