FAQs

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UMC Interfaces - How do I set it up with Audacity in Windows 10?

Download the ASIO drivers from the Behringer web page for the UMC202HD. Install the drivers. Plug the USB cable from the UMC202HD into the computer and power the unit.

XENYX- Why Doesn’t mixer Record And Playback Through USB?

It may be the case that you have miss-judged how the USB AD/DA works on these mixers.

How do I register my product?

To register your new product you need to first make an account the community here:

Reset- How Do I Perform A Factory Reset On The FCB1010?

Press and hold footswitches "1" and "6" for at least 3 seconds during power on~The display will start to count down from 9 to 0. Reset complete when 0 is reached.

How do I connect my interface to my MacBook?

If you have one of the newer MacBook’s in which there is no longer a standard USB port built in, you will need to purchase a USB type C to A adaptor pictured below:

Why does my Windows 10 PC recognize it in the USB connection but not in audio devices?

Why won’t my X-Touch work with my AMD computer?

Unfortunately there is a compatibility issue between our X-Touch control surface and the Series 3 AMD Ryzen Boards and processors. This has been reported t our RCA team for investigation.

X32- How Do I Save/Load Show & Scene Files?

Here are some simple step by step instructions on how to save and load scenes and show files within the X32 internal memory or an external USB thumb drive.