Warranty Terms & Conditions

For professional audio products such as wireless microphones, gooseneck microphones, monitoring headphones, and conference systems, after-sales service and warranty support play a crucial role in any investment decision. Currently, Hoang Bao Khoa is the officially authorized partner that directly receives and handles Sennheiser warranty services in Vietnam, providing peace of mind for both individual customers and businesses.

When investing in Sennheiser wireless microphones, monitoring headphones, or conference systems, understanding the Sennheiser warranty is essential to ensure your official product rights are protected. However, not all users know how to accurately check the warranty period and conditions. The article below provides a detailed guide on how to check a Sennheiser warranty and what to do when you need Sennheiser warranty service at Hoang Bao Khoa - the brand’s official authorized distributor in Vietnam

When investing in a professional audio system, especially with major brands: Sennheiser - Sennheiser warranty is a key factor that ensures long-term peace of mind. However, not every seller guarantees a complete, transparent warranty policy that fully complies with the manufacturer’s standards. So how to buy Sennheiser equipment to receive proper, official warranty coverage?

When investing in professional audio equipment, many users tend to focus only on the selling price and overlook an equally important factor: Sennheiser warranty. In reality, the difference between an authorized warranty and an unauthorized one can directly impact the equipment’s lifespan, repair costs, and operational stability. The article below helps you clearly distinguish between these two types of warranty, while also pointing out a safe solution when choosing a supplier of genuine Sennheiser equipment.

In the field of professional audio equipment, warranty service is not simply about repairs, it is a critical factor that directly affects performance, system stability, and product lifespan. For global brands such as Sennheiser, warranty and service operations are strictly controlled in terms of personnel, procedures, and technical standards. Hoàng Bảo Khoa has officially been trained and certified by Sennheiser as an authorized service center, providing manufacturer-standard after-sales service for customers using Sennheiser products in Vietnam.

If you are using a Sennheiser microphone or wireless device and want to clearly understand your warranty benefits, conditions, and the repair costs after the warranty expires, the content below will give you a clear and complete overview — based on the brand’s official policies and practical notes specific to Vietnam. Sennheiser provides warranty coverage for technical faults, material defects, or manufacturing issues within the applicable warranty period. After the warranty expires, your device can still be repaired using genuine Sennheiser parts, with costs depending on the specific repair category and replacement components, which are quoted after inspection. This ensures long-term reliability, stable performance, and peace of mind throughout the product’s lifespan.

When investing in professional audio equipment from Sennheiser, it’s important not only to consider sound quality but also to clearly understand the Sennheiser warranty policy. This article walks you through each step of submitting a warranty request for Sennheiser products purchased at Hoàng Bảo Khoa, explains the specific conditions for acceptance, and highlights essential notes to help you protect your rights when requesting repairs or exchanges.

Understanding your warranty rights when owning Sennheiser headphones, microphones, or any professional audio device is essential for ensuring peace of mind and protecting your benefits when an issue arises. In this article, Hoàng Bảo Khoa provides a clear and comprehensive explanation of the Sennheiser warranty, including coverage period, warranty scope, eligible cases, and step-by-step instructions on how to submit a proper warranty request.

As the official distributor of Music Tribe in Vietnam, Hoang Bao Khoa supplies genuine spare parts for brands such as Behringer, Midas, Lab.Gruppen, Turbosound, and more. To provide quick, accurate, and transparent support, Hoang Bao Khoa has launched the following online spare parts request form:

Hoang Bao Khoa company sells and warranties each product sold - Sennheiser Warranty Reception Center in Vietnam